Showing posts with label Flying. Show all posts
Showing posts with label Flying. Show all posts

Thursday, September 5, 2013

Frequent Flier: Flying the Surly Skies, Stay Positive

I GIVE about 100 lectures a year, which translates to about 300 flights. I try to stay positive about everything, which shouldn’t be a surprise considering I’m a researcher, author and educator in the field of positive psychology.

Shawn Achor, chief of Good Think Inc., a psychology consulting firm, on the Italian Riviera.

Q. How often do you fly for business?

A. Two to three times a week, both domestic and international.

Q. What is your least favorite airport?

A. This is tough because I try to think of positive things about each one. But I suppose I’m not a big fan of O’Hare, since it’s tough to navigate.

Q. Of all the places you have been, what is the best?

A. South Africa because of the incredible people, many of whom had nothing, but still managed to create deep relationships with each other.

Q. What is your secret airport vice?

A. Multiple protein bars. I eat these things like crazy at the airport. I don’t lift weights while traveling, but I justify the protein bars because I lift my carry-on.

I do have some things that work that make travel less tedious. I bring a Kindle instead of a book, and that means I gain about 30 minutes each flight during takeoff and landing when I can’t use electronics. I realized I was gaining time to do other things. Now I meditate, go through some Spanish flash cards, write a quick thank-you note to someone I met during my previous business trip and then pick up the airline magazine and learn one new fact about the world. I have a blast.

When you’re traveling for business, it can be hard to remember things that happened on a trip, especially if you travel alone. Researchers found that taking just two minutes to jot down notes in a travel journal about things that you did and how you felt doing those things can make the experience more meaningful to you. I know business travel can be tough, but many of us get to see new things and new places. It’s worth making the effort to try to remember those experiences that we enjoyed.

One time I was delayed at O’Hare for a while. I wound up being thrilled that my flight wasn’t canceled when many others were. When I play badly at tennis, I get frustrated. When I play great, I assume that’s my normal. When my plane is on time, I assume that’s normal. But in the normal world, travel delays happen all the time. As the comedian Louis C.K. points out, we need to keep things in perspective. He says we forget how good we have it, even in our frustrating times.

I worked with a group of critical care nurses in Boston who had a great idea. They make an “In Case of Emergency” folder. They print out pictures of family and friends, as well as great e-mails or notes that made them smile. They put all of this stuff in a folder. Then, when they were having a particularly tough day at work, they would open their folders and be reminded of all of the good things in life. I think it would be a great idea to make a folder like this, or even scan stuff onto a laptop, and then when a flight gets canceled or you’re sitting next to someone who does nothing but complain, you could find a little solace.

Some of my colleagues do give me a hard time sometimes when flights are really late or canceled. I’ll get a comment from them like, “So how are you doing now, Mr. Happy?” All I can say is that I try to find the positive. That’s important because our brains pick up on negativity easily. One of the things we like to do when traveling is a little experiment with “mirror neurons.” These brain neurons show activation when you see someone yawning, for example, raising the likelihood of you doing the same behavior.

Sometimes my colleagues and I will mess with people at the gate and start tapping our feet or looking at our watches, as if we’re anxious to get on board. Within about two minutes, several other people will start to mimic the same behavior. I never do this experiment at my gate, though. I don’t want to be on the plane with a bunch of anxious people. On the other hand, if you smile and act relaxed, people are going to pick up on those behaviors and possibly even create a ripple effect of, well, happiness.

By Shawn Achor, as told to Joan Raymond. E-mail: joan.raymond@nytimes.com

Tuesday, March 5, 2013

Alaska Airlines, Flying Above an Industry’s Troubles

Damon Winter/The New York TimesFor decades, flights over spectacular Alaskan landscapes could end with devilishly difficult landings. More Photos »

FLYING over Alaska in the wintertime is a spectacular experience. At 35,000 feet, the state’s rugged beauty unfolds, a succession of white mountain peaks against steel-blue skies, icy lakes and frozen rivers that snake as far as the eye can see. It’s an awesome sight, wild and pristine, that glows in a thousand hues of red, orange and pink when the sun sets against the horizon.

The pilots Dan Kaplin and Tom Peebles complete a safety check before a short flight from Wrangell, about 200 miles southeast of Juneau, to Petersburg. More Photos »

But then, you have to land.

Juneau’s airport is surrounded by mountains, the approach often buffeted by treacherous wind shear. Sitka’s one small runway is on a narrow strip of land surrounded by water. And in Kodiak, the landing strip ends abruptly at a mountainside. The airport approach is so tricky that first officers are not allowed to land there; only captains are trusted to do so.

Doug Wahto knows these airports well. He grew up in Juneau, worked as a commercial fisherman and builder and started flying with Alaska Airlines in 1970. As a pilot, he honed the art of reading wind conditions by looking at how snow blew over mountain ridges.

Mr. Wahto retired six years ago, but not before seeing the transformation of flying in Alaska and of the airline where he spent his career. Alaska Airlines is puny compared to the major carriers: it has 124 planes, while United Airlines has more than 700 and four times as many passengers. But because of the state’s topography and extreme weather, it was the first to develop satellite guidance, a navigation technique that has transformed landing at Alaska’s tricky airports. The technique is now at the heart of the Federal Aviation Administration’s plan to modernize the nation’s air traffic system, a project that is expected to cost tens of billions of dollars over the coming decades.

“It doesn’t take a rocket scientist,” Mr. Wahto says, “or a crusty old dog like me to fly these approaches anymore.”

Largely because of that technology, flying in Alaska is now remarkably reliable — even in the dead of winter, when it is snowing, when there are just two hours of daylight, when runways are made slippery by ice or sleet, when winds blow at more than 50 miles an hour and pilots can barely see out the windshield. When, in other words, no one in his right mind would want to land a Boeing 737 with 140 passengers on a 6,000-foot runway.

Alaska Airlines, in fact, had the industry’s best on-time performance for the third consecutive year in 2012, with 87 percent of flights landing on time, according to FlightStats, a data provider.

That reliability means a lot in a state where air travel is often the only option, and where Alaska is the only commercial jet carrier with in-state routes. The airline flies to 16 towns accessible only by plane or boat, and, in doing so, ferries food and medical supplies, takes thousands of oil workers above the Arctic Circle and operates as the biggest air shipper for the state’s fisheries.

This role as primary transport for in the state is still a healthy business, but Alaska Airlines has prospered by expanding its services. From its Seattle base, it now has a bigger presence than other airlines along much of the West Coast. In 2007, it moved into Hawaii; its flights to the state now account for 20 percent of its available seat miles, an industry standard for measuring capacity. That is more than the 17 percent in Alaska itself.

Megamergers, most recently of US Airways and American Airlines, have redrawn the boundaries of domestic carriers, concentrating the business as never before. Alaska Airlines, for its part, has cultivated staunch independence. Unlike carriers that have faced bankruptcy or acquisition, Alaska has turned a profit for 33 of the last 39 years. In 2012, it had a record $316 million in net income, up 29 percent from 2011.

Although it started in a sparsely populated, meteorologically unwelcoming, financially challenging corner of the country, Alaska has built a successful franchise that is the envy of many rivals.

Tuesday, January 1, 2013

Frequent Flier: An Environmentalist Weighs the Fallout of Flying

M. Sanjayan.

I FLY a lot. And honestly, flying now is a means to an end, although I used to enjoy it. It’s not that I hate it or am paranoid. It’s just that it’s a chore.

Q. How often do you fly for business?

A. Once or twice a week, mostly domestic, but also international about once a month.

Q. What’s your least favorite airport?

A. I hate to say it and know I will get criticized, but it’s Denver International. It should be a great airport, but it isn’t. There are no amenities, no decent meals, no nothing.

Q. Of all the places you’ve been, what’s the best?

A. East Africa. It’s where humans evolved, and it always feels like a homecoming to me. The temperature, the way it looks, the gestalt rekindles a cellular memory that when I’m there I’m in my ancestral home. I think it’s where humans really belong.

Q. What’s your secret airport vice?

A. I catch up on TV shows that I can’t watch at any other time. I’ve watched entire seasons of “Breaking Bad,” “Homeland” and “Downton Abbey” all in one trip.

As the lead scientist for the Nature Conservancy, I am fully aware of the ramifications of flying and its effect on the environment, but sometimes I have to do it. I do always ask myself the question: When I get to my destination, what can I deliver? In other words, is it really important for me to be someplace?

If not, I’m not going to go. I don’t go to meetings, conferences or events unless if I have a very specific role. And then, of course, there’s a personal toll. Flying can be tough on the body and spirit, even if you take good care of yourself.

I love seeing kids take their first flight. It can be so cool to fly as a kid, even today with all the hassle and limited service.

The first time I got to fly was as a 5-year-old on a KLM DC-8 from Colombo in Sri Lanka to Amsterdam. It was a huge thrill. My dad gave me the window seat and I stayed awake for as long as I could, following our path over darkened Asia and then Europe.

As I remember it, the food was fantastic. It was served in a tray that was partitioned into little quadrants. We ate with forks and knives, not with our hands as we did at home in Sri Lanka. Cheese was wrapped in foil, chocolate came in a Delft blue wrapper with a windmill stamped on it, and the juice wasn’t straight from an orange but a box. It was such a big deal to eat like a Westerner.

Since I often travel to remote locations, I rarely carry luggage. I want everything I need close at hand and I hate having to wait and guess whether my luggage will make it. If I really need something I don’t have, I can usually buy it locally. Occasionally, I don’t have a choice because a trip may be too long or too complicated for me to avoid taking my own gear. One time, I was particularly thankful that I put a red jersey in my carry-on.

A few years ago in Alaska, I was stranded with a Discovery Channel crew. We were on a sandy island on the Tana River in the gigantic Wrangell-St. Elias wilderness. The river was running ragged with heavy glacial melt and our rafts were no match for the white water.

We were drenched and miserable. To perhaps catch a passing plane’s attention, I actually wrote a message out on the sand beach with a big stick, just like you see in the movies. When I did see a plane coming, I whirled my red jersey over my head to catch the eye of the bush pilot.

The plane came in very low, the pilot read the message in the sand about our need for help, and then he tossed out a radio and a note, wrapped in his rain jacket. It was amazing. We used the radio to talk to him, and then we arranged a pickup.

The funny thing was that when I was writing out the message in the sand, which gave our GPS coordinates and pickup date, everyone who was with me had advice about what I should say, how big the letters should be, how to make it visible and so on. I mean, really?

Flagging down flying aircraft while you’re on an island is not as common as hailing a cab in rush hour. But everyone had an opinion.

As a scientist, I have to replicate experiments. This is one I don’t really want to repeat ever again.

By M. Sanjayan, as told to Joan Raymond. E-mail: joan.raymond@nytimes.com